Registration of new bpjs keshehatan members : HappyMod
Registration of new bpjs keshehatan members : HappyMod

Registration of new bpjs keshehatan members : HappyMod

Use BPJS Call Center Access 4 Health Aid Features

The era of digitization has changed people’s lifestyle, one of whom is in access to BPJS call centres.   If in the past consumers or BPJS members had to visit the nearest office, there is now no need to come directly because there are various alternatives to accessing aid services.

Especially in the middle of the current pandemic, activities outside the home are limited and many offices prefer to empower their employees from home. Minimizing operational activities in the office will certainly have an impact on the consumer service. Therefore, many services are redirected to online methods.

In fact, the existence of an  auxiliary center really provides many benefits for consumers, especially those participants who pay debts.

With the BPJS call centre as a centralised assistance service, Participants can take care of social security without taking care of what is not served or having to face an infectious order.

There are 4 facilities that can be accessed through this auxiliary centre, namely registration, data change, information services and complaints and health consultations. If you have any of these problems, then you can call the hotline number directly to get help. Here’s a further explanation of the aid bureau’s services.

Registration of new bpjs keshehatan members

To gain membership of the Health Social Security Agency, you must first register. Usually, the registration process requires potential registrations or their representatives to go directly to the organiser’s office and follow the direct registration procedure. However, this is not currently possible so it must be done through the assistance centre.

You can use the registration facility via the hotline available at any time to register. BPJS call center will serve the registration process according to procedures implemented as in the direct office so that you do not have to provide time if you choose to register through this auxiliary center.

Some of the things needed as registration process data are family card numbers, national identity numbers (KTP), active phone numbers, active email  addresses, and bank account numbers.   After entering the information through the user service, then determine the choice of health care facilities.

When choosing a health care facility, it must adapt to needs and abilities. Because each type of health care facility will make different contributions. For this, you should check how much the contribution for each facility is paid. Then, check the email to see the virtual account number when the registration is successful.

For example, you have dependent children and a wife or husband.

Change Paid Data for Independent Participants

Another problem that often forces a national health social card user to come to an official branch to take care of it is when it wants to change the data in its membership statement. Changing participants’ data can be made online, especially when using a mobile app.

If you can’t use the mobile app, another way you can do this is to contact the help bureau. Participants can change data, such as members’ identity, health care facilities, choice of inpathy classes, and other membership issues, such as changes in addresses.

Using bpjs call center as a help service changes participants’ data, has conditions that must be met, namely membership must be owned for more than 90 days in a kind of health care facility if you want to change the type of health care facility or change the identity data of participants.

You can also change the level of the care class to the condition that only participants paying duties have a chance at changing. Additional clauses in the requirements, participants must be registered for at least 1 year of the same class of care.

The timeframe for changing the data from the period of your request is 1 to 7 working days. You can check for changes by accessing the site or using the app, you can also contact the Auxiliary Center so that you can get the latest information from the changes made to the data.

Health Council for all participants

The registration and change of data is part of the bureaucracy that the BPJS call centre  can take care of.  However, it is not the entire function of the help center.

This advisory service provides the opportunity to ask different things about the health that were a questionnaire in you. There are services from practitioners to help you answer your questions, as well as specialists in more specific disease management.

This service is also available for 24 hours so that when they experience confusion about health conditions, members can consult by phone immediately without visiting medical practice directly. This service applies to all bpjs members, independent and non-independent.

Access to health information and consultation through the BPJS call centre is an effort to provide free health advice services to facilitate members so that they can get the best service at all times. Especially in today’s digital age, this health feature is increasingly important and very useful to the community because access is fast and easy.

Centralised Information and Complaints Service

There are many auxiliary center functions that facilitate members, including providing information services. If you have confusion about various membership issues, such as membership status, how to pay duties, how to take care of health care facilities, then it is appropriate to take the policy of contacting the auxiliary centre.

Especially if you are a new member who does not understand how to be a member of the BPJS and there are many questions. The existence of the BPJS call center will provide real help and detailed explanations for everything related to your membership.

Not only do you give accurate information, but you can also complain about the problems you face. For example, membership that is inactive even though it has been registered for more than a week, so members do not have access to health care facilities. This problem must surely be resolved immediately because the pain occurred unexpectedly.

In addition, the debt problem that cannot cover all hospital costs, so you still have to pay. This often occurs due to a lack of information provided by BPJS Kesehatan or a lack of knowledge of members about health care facilities in the payment section.

The complexity of bPJS Kesehatan service flow is sometimes also an obstacle, making members often have problems with the bureaucracy of diversifying services or services in hospitals. When this problem occurs, you can use the Help Center to make it easier to deal with the problem.

When you experience problems when looking for BPJS Kesehatan, you do not need to panic, especially when you become emotional in the hospital, causing new problems. The thing you need to do is seek help through the help center and then solve the problem. There’s no need to go to the office, because the call center can help.

The existence of 1500 400 help center services is a very profitable thing for members. systematic, fast, confidential service, and can be contacted at any time providing a breath of fresh air for participants. From now on, if you need information, bureaucratic access or health consultations, you can call the BPJS call center.

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